asteurer@live.esu.edu

Interested in making software work for the user and improving the software’s functionality and interaction with the hardware. I am also interested in branding/ marketing. The process of creating visually stunning designs/logos is what keeps me going day to day.

Education

In Progress | East Stroudsburg University, of pennsylvania

Fall 2014 – May 2019

Digital Media Technology Major

Diploma | Parkland High School

Graduated Spring 2014

Graduated on Honor roll

Ice Hockey MVP Game Puck Recipient

Experience

Geek Squad Consultation Agent, BestBuy | East Stroudsburg, PA

NOVEMBER 2017 – PRESENT

Ranked 16^th in all Geeksquad for client services during Q4 of 2017

First point of contact when a client comes in with tech related issues

Excellent communication skills: verbal and written

Educates clients on the best practices for the “health” of their PC, iMac, android phone, or iPhone

Schedules appointments

Motivates clients to purchase a service plan

Manages and fabricates the incoming service orders

Develops solutions for problems regarding mobile and PC computers/ tablets/ smart phones

Partners with an advanced repair agent, constructs the best course of action to reconcile the issue

Presents product demonstration to client and collects feedback

Free Lance Graphic Designer | East Stroudsburg, PA

MAY 2016 – PRESENT

Design visually stunning photos and logos

Digitally constructs envisioned product

Life Guard | Camel Beach

MAY 2017 – SEPTEMBER 2017

Special Operations Guard

Developed new scanning patterns

Oversees multiple deep-water zones

Ensures the safety of all visitors

• Quick Learner

• Shows Initiative

• Problem Solver

• Collaborates for a common purpose

• Extremely Innovative

• Works well with other

Store Manager | Pipe Dreams Novelties & Gifts

June 2016 – August 2016

Key-holder

Billing ADVISER | Allentown Associates in Psychiatry and Psychology

May 2014 – August 2016

Responsible for sending out bills

calling patients with outstanding statements

Helped with IT around office when required

Technical Skills

Microsoft Office

Small-medium networks

Computer hardware assembly

Windows OS- XP, Vista, 7, 8, 10

Adobe Creative Cloud

Photoshop

Lightroom

Illustrator

InDesign

Adobe Premiere Pro

Acrobat Pro

Adobe Audition

Bridge

Activities

Assistant Captain of High School Ice Hockey Team

CPR Certified July 2017

Licensed Lifeguard July 2017

Experienced Customer service representative